Frequently Asked Questions
Find answers to common questions
Our teas are sourced from the finest estates and packaged in premium pyramid tea bags within resealable ziplock pouches to preserve freshness and flavor.
Store your tea in a cool, dry place away from direct sunlight. Our resealable ziplock pouches help maintain freshness after opening.
Yes, we accept returns and exchanges within 14 days of delivery for unopened products. Please contact our customer service team for assistance.
We accept all major credit cards, PayPal, UPI and other secure payment methods available at checkout.
We offer a 30-day return policy on eligible unused items in their original packaging. Customers can contact the customer service team to initiate a return.
